FAQs

  • The short answer: a Discovery Call is with a virtual assistant (or VA) is an initial conversation — usually 15 to 30 minutes — between a client and a VA to determine whether they are a good fit to work together.

    The purpose of the call is to determine whether the client and the VA are a good fit to work together and to lay the groundwork for a successful collaboration! This includes:

    1. Understanding the client’s needs

    2. Clarify what tasks a VA can provide support with

    3. Clarify the scope of work

    4. Discuss expectations, availability, tools, and communication styles

    5. Evaluate our skills & experience fit

    6. Assess our compatibility

    7. Save time and reduce risk of a mismatch

    8. Outline next steps!

  • No, no contracts are signed during these calls! After your Discovery Call, I will follow up with you via email with a summary of what we discussed, the different types of services that I believe would best benefit you based on your needs and what you’re looking for, and a payment estimate.

  • Virtual Assistants are not considered an “employee” for your business. As your VA, I will work alongside with you to help you manage the tasks for your company!

  • New tasks can be added to existing Service Plans! We would simply revise your existing Service Plan and active contract to reflect the new supportive services you want to add!

  • Clients have the option to sign on to one of the following Service Plan lengths:

    • 6 months

    • 9 months

    • 12 months

  • Payment invoices are sent out at the beginning of each month and clients will pay their invoice at the time it is sent.

  • If there is another employee or member of your team that you’d like to have looped in on communication, we can definitely discuss how to make that work!